Refund policy
Pointe Taken Refund Policy
We want every step you take in our gear to feel like a perfect landing. If something's off-balance, we're here to fix it.
We've got you covered for:
- Items sent incorrectly (wrong size, wrong design — our misstep, not yours)
- Damaged or defective products (rips, stains, or seams that didn't hold their position)
Refund requests need to be made within 30 days of your purchase date — don't let it sit in the dance bag too long!
Ready to request a refund? Email us at support@pointetaken.com with your order number and a quick rundown of what happened. We'll take it from there.
This policy may get a few tweaks here and there without notice — think of it as our choreography evolving. For the latest version, just reach out to support@pointetaken.com.
A quick tip: to keep your Pointe Taken tee performance-ready for every rehearsal, class, and curtain call, follow the washing and care instructions tucked into your package. Your gear works hard — treat it right and it'll go the distance with you.